Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

ELIGIBILITY To be eligible for a return: • Item must be in the same condition as received • Unworn and unwashed • Original tags attached • Original packaging • Receipt or proof of purchase

STARTING A RETURN

  1. Fill out our contact form with: • Your name • Email address • Phone number • Order number • Reason for return
  2. Our team will respond within 24 hours with next steps
  3. Items sent without prior approval will not be accepted

CONTACT Questions about returns? We're here to help! • Use our contact form • Email: contact@evodad.com • Response time: Within 24 hours

DAMAGES AND ISSUES • Inspect your order upon delivery • Contact us immediately if:

  • Item is defective
  • Item is damaged
  • Wrong item received • We'll evaluate and make it right

NON-RETURNABLE ITEMS • Personalized/custom items • Sale items marked as final sale • Gift cards • Items damaged through customer use • Items without original tags

EXCHANGES Need a different size?

  1. Start a return request
  2. Once approved, purchase the new item
  3. We'll refund your original purchase

REFUNDS • Processed once return is received and inspected • Refund issued to original payment method • Processing time: 5-7 business days • Bank processing time may vary • Shipping costs are non-refundable

INTERNATIONAL CUSTOMERS • Same 30-day return window applies • Customer responsible for return shipping • Any customs fees non-refundable

NEED HELP? Contact our support team: • Use our contact form • Email: contact@evodad.com • Response within 24 hours