Q: How do I track my order?

A: Once your order ships, you'll receive a tracking number via email. You can also track your order anytime by visiting our tracking page and entering your order number or email address.

Q: What are your shipping times?

A: Standard shipping (Free on orders over $75): • US: 5-7 business days • Canada: 7-10 business days • International: 10-15 business days Express shipping options are available at checkout.

Q: Do you ship internationally?

A: Yes! We ship worldwide. International shipping is free on orders over $75. Customs fees may apply depending on your location.

Q: Why might items ship separately?

A: We use print-on-demand production to ensure quality and reduce waste. Sometimes items are produced at different facilities to get them to you as quickly as possible. Don't worry - you'll receive tracking information for each package.

Q: What's your return policy?

A: We offer a 30-day return policy on unworn, unwashed items in original condition. Custom/personalized items cannot be returned unless defective.

Q: How do I start a return?

A: To initiate a return:

1. Visit our Returns Portal
2. Enter your order number and email
3. Select items to return
4. Print your return label
5. Ship items back to us

Q: What's your exchange process?

A: Need a different size? Start a return through our Returns Portal and place a new order for the desired size. Once we receive your return, we'll process your refund.

Q: Who pays for return shipping?

A: Customers are responsible for return shipping costs unless the item is defective or we made an error. International customers are responsible for return shipping and any customs fees.

Q: How do your sizes run?

A: Our items are true to size and designed for a comfortable fit. Check our detailed size guide for specific measurements. Still unsure? Contact us - we're happy to help!

Q: What's the product quality like?

A: We use premium materials and trusted print-on-demand partners to ensure high quality. Each design is carefully tested for durability and comfort. All products come with our satisfaction guarantee.

Q: Care instructions?

A: For best results: • Machine wash cold • Tumble dry low • No bleach • Iron inside out if needed Specific care instructions are included on product tags.

Q: What payment methods do you accept?

A: We accept: • All major credit cards • PayPal • Shop Pay • Google Pay • Apple Pay

Q: Is my payment information secure?

A: Absolutely! We use industry-standard SSL encryption and never store your credit card information. All transactions are processed through secure payment providers.

Q: Do you charge sales tax?

A: Sales tax is charged according to local regulations. The exact amount will be calculated at checkout based on your shipping address.

Q: How do I create an account?

A: You can create an account during checkout or click "Account" in the top menu. You'll need: • Email address • Password • Shipping information

Q: Can I modify my order?

A: We process orders quickly to ensure fast shipping. Contact us immediately if you need to modify your order, but we cannot guarantee changes once production begins.

Q: Order cancellation process?

A: To cancel an order:

1. Contact us immediately
2. Include your order number
3. We'll confirm if cancellation is possible Note: Once production begins, orders cannot be cancelled.

Q: Newsletter subscription?

A: Join the EvoDad Tribe: • Sign up at the bottom of any page • Get exclusive offers and updates • Easy to unsubscribe anytime • We never share your information!