Contact

Quick heads-up before you reach out:

Order Status & Tracking

Once your order ships, tracking details are sent automatically to the email used at checkout. Some items may ship separately so they can get to you faster.

You can also check your order anytime on our tracking page.

Digital Products & Downloads

All digital downloads are delivered straight to your inbox.

Please check your inbox, spam, and promotions folders. You may receive more than one email: one confirming your order and another with your download links or access instructions.

Digital access may also be available directly on your order confirmation page.

Due to the nature of digital products, all digital purchases are final and non-refundable.

If you don’t see your download within a few minutes, it is usually an email filtering issue. Send us a message and we’ll help you locate it.

Returns

We offer a 30-day return window on unworn, unwashed physical items only.

To start a return, fill out the form below with your name, email, order number, and reason for return. We’ll get back to you within 24 hours.

Still Need Help?

No stress. Drop us a message below and we’ll take care of it.

General Contact

Email: contact@evodad.com
Response time: within 24 hours

Customer Service Hours

Monday to Friday, 9am–5pm EST

Location

Based in Lexington, KY, USA. EvoDad operates online only.